Legal

Christine M. Langevin | Chartered Professional Accountant, has a strict policy for handling customer information. The information you provide to us is confidential and protected to the fullest extent possible. Our firm will not disclose or distribute customer information to third parties without prior written consent by the customer.

Welcome to the Christine M. Langevin | Chartered Professional Accountant, site (the "Site"). By accessing this Site, you agree to be bound by the terms and conditions below (the "Terms"). If you do not agree to all of the Terms, please do not use the Site. We may from time to time modify or revise the Terms by updating this web page. Your use of our Site following any such change constitutes your agreement to follow and be bound by the Terms as changed. If any change is unacceptable to you, your only recourse is to terminate your use of the Site.

It is our policy to respect the privacy of individuals who visit the Site or provide comments to us in any method, including the "contact us" submission form (All data passing through the "contact form" is encrypted to protect your private information). Our privacy policy (the "Privacy Policy"), listed below, is incorporated herein by reference. By accepting these Terms, you expressly consent to the use and disclosure of your personally identifiable and other information as described in the Privacy Policy.

Christine M. Langevin | Chartered Professional Accountant recognizes the importance of privacy and the sensitivity of personal information. As accounting professionals we have an obligation to keep all confidential information we receive within a bookkeeper-client relationship. We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.

Your Privacy Rights
From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (http://www.privcom.gc.ca), and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. These obligations extend to accounting firms, including Christine M. Langevin | Chartered Professional Accountant. The Act gives you rights concerning the privacy of your personal information.

Christine M. Langevin | Chartered Professional Accountant is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our staff about our policies and practices.

The Website
Our website uses Google Analytics, which monitors the flow of users through the website, to determine which pages are being visited. Google Analytics also records user data, which includes information such as:

• Age, Gender
• Geographic Data (Continent, Country, Province/State, City)
• Type of Device being used
• Browser being used
• Where you visit on the website
• What you click on
• Network your Internet is coming from (E.g. Cogeco Internet, Rogers, etc.)
• Click-Through statistics (E.g. How many users come from Facebook, etc.)

All your private data that is stored in the Google Analytics interface, can and will only be accessed by the owners, and Google. The information is used for the purpose of marketing, and statistics and will under no circumstances, be distributed to any other third parties.

Google uses the data gathered in Google Analytics to develop targeted advertising, based on your browsing behaviours. Christine M. Langevin | Chartered Professional Accountant does not distribute this information to advertisers.

Google Analytics
Google Analytics is a free web analytics service provided by Google that tracks and reports on all traffic that passes through your website or app. It also integrates with AdWords, allowing you to review the performance of your online ad campaigns by tracking site visits, conversion rates, and other key metrics.

Google Analytics uses Cookies to store data on the user’s computer, which is then processed into useful information, that can then be accessed in Google Analytics interface.

If you would like to opt-out of Google Analytics, please use the following link: https://tools.google.com/dlpage/gaoptout/

Cookies
Cookies are small data files, that are stored on the user’s computer, that are kept for purposes such as: individual website preferences (colour themes, etc.), statistics, or auto-filled forms. If you would not like to use cookies, please review your browser’s (E.g. Google Chrome, Microsoft Edge) instructions on how to disable cookies.

Why Does The Company Need Personal Information?
Christine M. Langevin | Chartered Professional Accountant provides accounting, bookkeeping and taxation services and products to a wide range of clients. In doing so, it produces direct marketing materials concerning its services and developments in the accounting industry.

What personal information do we collect?
Personal information is any information that identifies you, or by which your identity could be deduced.

If we did not collect and use your personal information we could not provide you with accounting, bookkeeping and taxation services.

How do we collect your personal information?
We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you, at the start of a retainer and in the course of our representation. Sometimes we may obtain information about you from other sources: for example,

• Your insurance company;
• Your business manager or employees;
• From a government agency or registry;
• Your employer, if we are acting for you, at its request;
• Your lawyer, if we are acting for you, at its request

Consent
In most cases, we shall ask you to specifically consent, if we collect, use, or disclose your personal information. Normally, we ask for your consent in writing, but in some circumstances, we may accept your oral consent. Sometimes, your consent may be implied through your conduct with us.

Use of Your Information
We use your personal information to provide bookkeeping services to you, to administer our client time and billing databases and to include you in any direct marketing activities. If you tell us that you no longer wish to receive information about our services, or about new developments in the accounting industry, we will not send any further material.

Christine M. Langevin | Chartered Professional Accountant does not disclose your personal information to any third party to enable them to market their products and services. For example, we do not provide our client mailing lists to other accounting industry firms.

Disclosure of your Personal Information
Under certain circumstances, Christine M. Langevin | Chartered Professional Accountant will disclose your personal information:

• When we are required or authorized by law to do so, for example if a court issues a subpoena;
• When you have consented to the disclosure;
• When the services we are providing to you requires us give your information to third parties (for example a lender in a loan transaction) your consent will be implied, unless you tell us otherwise;
• Where it is necessary to establish or collect fees;
• If we engage a third party to provide administrative services to us (like computer back-up services or archival file storage) and the third party is bound by our privacy policy;
• If we engage expert witnesses on your behalf;
• If we retain the services of other accounting firms, on your behalf;
• If the information is already publicly known

Updating Your Information
Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes.

Is My Personal Information Secure?
Christine M. Langevin | Chartered Professional Accountant takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:

• Premises security;
• Restricted file access to personal information;
• Deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access;
• Internal password and security policies;
• Encrypting all data passing through the Site

Access to Your Personal Information
You may ask for access to any personal information we hold about you. Summary information is available on request. More detailed requests, which require archive or other retrieval costs, may be subject to our normal professional and disbursement fees.

Correcting Errors
If Christine M. Langevin | Chartered Professional Accountant holds information about you and you can establish that it is not accurate, complete and up-to-date; Christine M. Langevin | Chartered Professional Accountant will take reasonable steps to correct it.

Can I be Denied Access to My Personal Information?
Your rights to access your personal information are not absolute. We may deny access when:

• Denial of access is required or authorized by law (for example, when a record containing personal information about you is subject to a claim of legal professional privilege by one of our other clients);
• Information relates to existing or anticipated legal proceedings against you;
• When granting you access would have an unreasonable impact on other people's privacy;
• When to do so would prejudice negotiations with you;
• To protect our firm's rights and property;
• Where the request is frivolous or vexatious

If we deny your request for access to, or refuse a request to correct information, we shall explain why.

Christine M. Langevin | Chartered Professional Accountant will collect your Social Insurance Number (SIN), but will not use it as a way of identifying or organizing the information we hold upon you.

Can I request anonymity?
Whenever it is legal and practicable, we may offer the opportunity to deal with general inquiries without providing your name (for example, by accessing general information on our website).

We do need to confirm the identity of all new clients. We may also be required to disclose information to the Canada Revenue Agency (CRA) in relation to certain business activities or legal proceedings.

Credit Bureaus
To help us make credit decisions about clients, prevent fraud and check the identity of new clients, we may on occasion, request information about you from the files of consumer reporting agencies.

Communicating with Us
You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.

Changes to this Privacy Policy
Since Christine M. Langevin | Chartered Professional Accountant regularly reviews all of its policies and procedures, we may change our Privacy Policy from time to time.

Requests for Access
If you have any questions, or wish to access your personal information, please write to us at 1146 Falgarwood Drive Oakville ON., L6H 2L3.

If you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at:
112 Kent Street,
Ottawa, Ontario K1A 1H3
1-(800)-282-1376

Web Site
Our website contains links to other sites, which are not governed by this privacy policy.

On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.